Infopop Selects HSPcomplete to Streamline its Hosting Operations While Cutting Support Costs and Generating New Profitable Revenue Streams

October 7, 2003

Infopop to replace its Ensim ServerXchange solution with HSPcomplete to fully automate its hosting business, reduce costs and offer customers the most advanced hosting options available

Herndon, VA, October 7, 2003 - SWsoft, Inc., the leader in hosting automation and enterprise server software, today announced that Infopop Corporation, the trailblazer in the online community arena, has selected HSPcomplete to streamline and automate each aspect of its hosting business. HSPcomplete’s modular design will enable Infopop to more efficiently manage each component of its business precisely, while optimizing the utilization of hardware and personnel resources. With HSPcomplete, Infopop will have comprehensive Virtual Private Server (VPS) capabilities and advanced server consolidation technology, giving them the ability to offer customers several options for basic or more advanced hosting plans.

Infopop CEO, Ted O’Neill, said they plan to migrate from Ensim to HSPcomplete because it is a more scaleable, secure and powerful infrastructure that will help automate hosting operations. O’Neill went on to explain how SWsoft utilized its Advance Technology Group (ATG) to provide a seamless migration process for his customers from ServerXchange to HSPcomplete; as SWsoft has done for so many other ISPs and its customers wishing to switch from numerous other technologies.

“SWsoft continues to show innovation and deliver on its promise to automate each component of the hosting business from managing infrastructure to sales, billing, and e-commerce,” said O’Neill. “HSPcomplete makes perfect sense for Infopop because we can quickly and simply generate more revenue by offering new products and services such as VPS, managed hosting and managed applications, giving our customers more options and making us a one-stop-shop for all of our customers’ hosting needs.”

HSPcomplete will automate and simplify the management of hardware, OS, applications, backups, IP pools, e-commerce storefronts and customer payments, allowing Infopop to minimize support and management costs while boosting profitability. HSPcomplete will integrate with Infopop’s existing infrastructure to eliminate workflow bottlenecks to produce an automated high-volume, high-efficiency hosting operation. Mr. O’Neill said that with HSPcomplete, his team can focus on meeting customers’ expectations and executing sales and marketing strategies rather than spending a majority of its time and resources managing its infrastructure.

“In today’s competitive market, Hosting Service Providers (HSPs) cannot be over-burdened by high hardware management and customer support costs,” said Serguei Beloussov, CEO of SWsoft. “HSPcomplete gives industry leaders like Infopop the ability to optimize efficiencies throughout its hosting business while identifying new services that will differentiate its offerings from the competition, ensuring the opportunity for long-term and steady growth. With HSPcomplete’s integrated flexible billing features providers also have the ability to develop a multi-tiered sales and service channel that can be re-branded for various resellers. ”

About SWsoft
SWsoft is an advanced server and networking software technology company. With focus on the development of its patent-pending Virtuozzo™ technology, SWsoft provides end-to-end solutions and services for hosting service providers such as Internet data centers, application service providers, managed hosting providers and Web hosters. SWsoft's products deliver powerful, comprehensive solutions that can help data centers automate management, accelerate operations and provide excellent return on investments. For more information about SWsoft, please visit

About Infopop
Based in Seattle, WA, Infopop is a leader in online community technology. Infopop's mission is to facilitate meaningful, relevant, and engaging human interaction for its customers. The company's integrated communication and collaboration tools include the UBB.classic™ (formerly Ultimate Bulletin Board™), UBB.threads™, UBB.x™, and OpenTopic™ message board products. Over the last five years, more than 300,000 customers have selected Infopop's solutions, including Microsoft, Sony, Oracle, Dell,, The Discovery Channel,, Universal Studios, and Scripps Networks. For more on Infopop, please visit

Desktop Virtualization
- Parallels Desktop 9 for Mac
- Parallels Transporter
- Parallels Desktop Switch to Mac Edition
- Parallels Desktop for Mac Enterprise Edition
- Parallels Management-Mac for Microsoft SCCM
Server Virtualization
- Parallels Cloud Server
- Parallels Containers for Windows 6.0 Beta
- Parallels Virtuozzo Containers
- Parallels Automation
- Parallels Automation for Cloud Infrastructure
- Parallels Business Automation Standard
- Parallels Virtual Automation
- Parallels Plesk Panel Suite
- Web Presence Builder
- Parallels Plesk Automation
- Parallels Small Business Panel
- Value-added Services for Hosters
- Parallels Partner Storefront
Services & Resources
- Cloud Acceleration Services
- Professional Services
- Support Services
- Training & Certification