SWsoft Introduces HSPcomplete 2.1 Next Generation Hosting Automation Solution

February 10, 2003
Over $1M In Pre-Sale Orders For Improved System With Virtuozzo 2.5 Integration, Industry’s Most Advanced Anti-Fraud Protection, Modular Encrypted Billing System, SuSe And Debian Support

S. San Francisco, Calif., February 10, 2003 - SWsoft, Inc., a leader in hosting automation and enterprise server software, today announced the release of HSPcomplete 2.1 designed to give customers a more secure, reliable and efficient automated hosting solution. HSPcomplete 2.1 manages each aspect of the hosting service providers’ (HSPs) business cycle, including: systems, operations, business and applications. HSPcomplete’s modular design allows customers to manage each business component precisely while optimizing the utilization of hardware and personnel resources.

HSPcomplete 2.1 offers customers a fully automated hosting software package regardless of their business size or focus in the market. Resellers, enterprise customers and end-users deploy HSPcomplete 2.1 to manage hardware, OS, applications, backups, IP pools, e-commerce storefronts and customer payments. Comprised of management and reseller user tools, a flexible billing system, and Virtual Private Server hosting (VPS), HSPcomplete 2.1, enables customers to quickly develop new sales and service channels for an improved hosting service that is more powerful than shared and easier to manage than dedicated.

“With recent customers such as Catalog.com and FeaturePrice, we’re seeing SWsoft’s automation solution used by mature hosting providers,” said Joshua Beil, Vice-President and Analyst for Tier 1 research. “I anticipate that more HSPs will implement full business lifecycle hosting automation systems in 2003 as the industry players continue to look to control costs and make their businesses more efficient.”

“We’re rapidly solving the problems of the maturing hosting industry,” said Serguei Beloussov, CEO of SWsoft. “Before HSPcomplete 2.1, Internet fraud and the inability to scale a business were the biggest problems for hosting service providers. HSPcomplete 2.1 can securely process thousands of new electronic payments per day, create and configure all the accounts, and automatically bill customers.”

New and enhanced features of HSPcomplete 2.1 include:

  • Advanced fraud protection – Over 10x reduction in human intervention. Intelligent anti-fraud agent automatically analyzes and authenticates credit card information, billing address, IP address, system domains, and more.
  • Improved VPS based on Virtuozzo 2.5 – Including new templates for Debian, Red Hat 7.1/7.2/7.3, SuSE. HSPcomplete now support two-level disk quotas.
  • Improved scalability – Extensive database optimizations improves transaction speed by up to 20x. Now supports over 100,000 accounts easily.
  • Streamlined Signup – Over 50% faster signup process
  • Improved support for shared and dedicated hosting – Integrated GUI tools for creation and management of multiple virtual web hosts within each VPS or dedicated server.
  • Enhanced billing features – Modularized design allows customized billing systems. Easier manual processing allows fully automatic and semi-automatic billing.
  • Support for new payment and domain plug-ins – Support for new plug-ins help customers to extend the functionality of HSPcomplete 2.1 by providing seamless integration with domain registration, payment and security Web services.
  • Improved end-user customer control panels – Simple control panels allow customers to quickly manages their personal information, configure e-mail auto responders, and administer and upload mail forwarded to an external address.

“With HSPcomplete 2.1, I’ve signed up over 3,000 new business accounts in the first month while simultaneously reducing my administration costs, said Travis Johnson, CEO of FeaturePrice. “One of the factors for the growth is that my Virtuozzo 2.5-based hosting is superior to the shared account products of my competition, with better quality of service and more features.”

About SWsoft
SWsoft is an advanced server and networking software technology company focused on the development of its patent-pending Virtuozzo™ technology with end-to-end solutions and services for hosting service providers such as Internet data centers, application service providers, managed hosting providers and Web hosters. SWsoft's products deliver powerful, comprehensive solutions that can help data centers automate management, accelerate operations and provide excellent return on investments. For more information about SWsoft, please visit www.sw-soft.com.

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