Parallels Business Automation Reaches 300 Customer Milestone

August 25, 2008

Customers realize benefits of switching from in-house billing systems

Renton, Wash., August 25, 2008 — Parallels today announced that Parallels Business Automation has attained a customer base of over 300 deployments. Parallels Business Automation adoption has accelerated as customers realize the benefits of switching from in-house billing systems to a more efficient and powerful billing system.

A webcast on August 27th will explain how Parallels Business Automation was built into a world class billing and business system that provides customers a fully integrated and easy to use platform.

The solution automates all aspects of service delivery for enterprises, ISPs, telecoms, and hosting service providers so they can streamline their existing IT operations. The solution is integrated with in-house provisioning and control panel systems, scalable to millions of accounts and deployable in high-availability configurations. The web-based storefront and management control panels provide ordering, account management, billing, invoicing, trouble ticketing, and fraud control through a customized workflow. Customers can enable any type of billing, promotions, reseller billing, flexible queues, workflows, and payment methods.

"We are extremely pleased with the results we’re received from Parallels Business Automation and anticipate further benefits as we continue to grow our business," stated David Pratt, CEO of Firstserv. "Parallels Business Automation has brought many practical capabilities to our billing infrastructure and is helping us maximize our revenue."

"Switching our billing system to Parallels Business Automation was an invaluable business decision," stated David Andrews, Product Manager, Marketing at Dotster. "Important resources are better utilized and revenue-generating programs have become more effective."

"Parallels Business Automation enables customers to concentrate on generating revenue and providing new services versus the less efficient in-house systems that waste resources," said Jack Zubarev, President, Service Provider Worldwide, Parallels. "By leveraging Parallels Business Automation and the Parallels Open Platform, we believe our customers can gain competitive advantage with a solution that addresses their business needs now and into the future."

Details and registration for the August 27th webcast, "Why hundreds of service providers have switched from in-house billing systems to Parallels Business Automation" are available at

About Parallels — Optimized Computing
Parallels is a worldwide leader in virtualization and automation software that optimizes computing for consumers, businesses, and service providers across all major hardware, operating systems, and virtualization platforms. Founded in 1999, Parallels is a fast-growing company with 900 employees in North America, Europe, and Asia. For more information, please visit

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