Parallels Plesk Lifecycle Policy

Parallels is committed to providing high-quality, cost-effective solutions to our customers. Rapidly changing technologies influence the level, timing and character of demand for particular product versions and components. All of this drives the need to introduce new products and services as well as to end support for older software versions. 

To assist our customers in this regard, we provide a clear lifecycle and end-of-life (EOL) policy to assist in planning decisions around using and upgrading both Parallels Plesk and the environment in which it is running. 

Parallels Plesk Versions

The currently supported Parallels Plesk versions are:

  • Parallels Plesk 12 (recommended)
  • Parallels Plesk 11
  • Parallels Plesk 10
Lifecycle Policy:
  • A major version is defined as any change in the first number of the version number. For example, Plesk 9 and Plesk 10 are different major versions whereas Plesk 10.2 and 10.3 are not different major versions.
  • Parallels will always provide software patches and accept technical support requests for the latest Parallels Plesk major version and the immediately preceding major version.
  •  
  • Each major version will be fully supported for at least a period of four (4) years after release.
    • Extended Support: After this 4 year period, the product will no longer be available for new purchases and will continue to receive patches only for critical issues. This will last for a period of six (6) months.
    • End-of-Life: Once the Extended Support period is over, the product will no longer receive further development and technical support requests will no longer be accepted.
  • In order to ensure stable operation, it is required to be on the latest update / patch within a major version. For example, this means the latest 9.5.x version in the Plesk 9 series, the latest 10.4.x in the Plesk 10 series, or the latest 11.x in the Plesk 11 series.
  • Support for a particular instance is also dependent on using a currently supported operating system. This policy is described in the relevant section below.
  • Even for unsupported instances, Parallels will continue to accept technical support requests that are related to updating to a supported version or environment.

The below tables describe when specific versions of Parallels Plesk will enter the Extended Support phase and when patches / support will no longer be available for them. If affected by one of the below dates, customers are encouraged to upgrade to a supported Parallels Plesk version.

Note: Parallels Plesk Automation 11 will enter the Extended Support phase and then End of Life & Support at the same time as Parallels Plesk 11.

Version Lifecycle Dates
ProductReleasedEnd of Life
Enters Extended Support
End of Extended Support
Parallels Plesk 12 June 16, 2014 June 16, 2018 January 1, 2019
Parallels Plesk 11 June 13, 2012 June 13, 2016 December 13, 2016
Parallels Plesk 10 November 3, 2010 November 3, 2014 May 3, 2015
Parallels Plesk 9 December 9, 2008 December 9, 2012 June 9, 2013
Parallels Plesk 8 September 20, 2006 March 1, 2012 September 1, 2012
Parallels Small Business Panel* November 3, 2009 August 1, 2011 July 1, 2012
Parallels Plesk 7 and earlier February 10, 2004 n/a January 1, 2012

          Indicates the recommended Parallels Plesk version

          Indicates the version is no longer fully supported

* The upgrade path for Parallels Small Business Panel customers involves a migration to Parallels Plesk 10, where these products were merged. See the relevant documentation for further details.

Operating Systems

Operating system vendors have established formal end-of-life policies around the operating systems they develop and maintain. Using a supported operating system is critical to maintaining a stable server environment. As a result, Parallels maintains a lifecycle policy related to operating systems as well.

OS Versions Lifecycle:
  • For supported versions of Parallels Plesk, Parallels will provide software patches and accept technical support requests for that Parallels Plesk instance – provided the environment in which it is running utilizes an operating system that is within its production lifecycle.
  • Support for a particular Parallels Plesk instance will end at the earliest of either the standard product lifecycle or the vendor termination date of the operating system on which that instance is running. A newer operating system version may be used in order to continue receiving support through the rest of the release lifecycle.
  • As new releases of Parallels Plesk become available, Parallels may consider which operating systems and versions thereof to include in that release or remove from that release. This will not affect the support status of existing releases; they will continue to follow the tables below.
  • Typically, support for new operating system versions will only be added to the most recently released Parallels Plesk version. For example, a new version of CentOS would be added only to the latest Parallels Plesk release, but not to any earlier versions.

To assist with monitoring operating system production lifecycles, Parallels offers the below tables describing the dates by which a particular operating system ended its production life cycle and, synonymously, when Parallels will no longer provide software patches or accept technical support requests for Parallels Plesk instances running on these operating systems. Parallels recommends monitoring this list and ensuring that customers’ operating system environments are kept up-to-date.

Currently Supported:

Operating SystemAffected Plesk VersionsVendor Termination Date
CentOS 7 12.0 June 30, 2024
CentOS 6 10.3.1 – 12.x November 30, 2020
CloudLinux 6 10.4.0 – 12.x November 30, 2020
RedHat Enterprise Linux 7 12.0 June 30, 2024
(end of production phase)
RedHat Enterprise Linux 6 10.2.0 – 12.x November 30, 2020
Windows Server 2012 R2 12.x – 12.0.x January 9, 2018
Supported editions:
  • Standard
  • Foundation
  • Datacenter
‘Full’ and ‘Core’ modes supported for all editions
Windows Server 2012 11.0.9 – 12.x January 9, 2018
Supported editions:
  • Standard
  • Foundation
  • Datacenter
‘Full’ and ‘Core’ modes supported for all editions
Ubuntu 14.04 Server LTS 12.x – 12.0.x April 1, 2019
Ubuntu 12.04 Server LTS 11.0.9 – 12.x April 1, 2017
CentOS 5 8.2.0 – 12.x March 31, 2017
CloudLinux 5 9.5.0 – 12.x March 31, 2017
RedHat Enterprise Linux 5 8.2.0 – 12.x March 31, 2017
Ubuntu 10.04 Server LTS 10.0.0 – 12.x April 1, 2015
Windows Server 2008 R2 SP1 9.3.0 – 12.x January 13, 2015
Parallels Plesk will continue to support Windows Server 2008 R2 SP1 until Jan 13, 2017, even though Microsoft is ending their mainstream support of this version.
Windows Server 2008 SP2 8.3.0 – 12.x January 13, 2015
Parallels Plesk will continue to support Windows Server 2008 R2 SP2 until Jan 13, 2017, even though Microsoft is ending their mainstream support of this version.
Debian 7 11.x – 12.x TBD
Debian 6 10.2.0 – 12.x TBD
openSUSE 13.1 12.x – 12.0.x TBD
openSUSE 12.3 11.x – 12.x September 15, 2014

          Indicates a recommended operating system

Not Supported:

Operating SystemAffected Plesk VersionsVendor Termination Date
openSUSE 12.2 11.0.9 – 11.0.x January 15, 2014
SUSE Linux Enterprise Server 10 8.1.0 – 9.5.x July 1, 2013
openSUSE 12.1 11.0.9 – 11.0.x July 1, 2013
Windows Server 2008 R2** 9.3.0 – 11.0.x April 9, 2013
Ubuntu 8.04 Server LTS 8.6.0 – 10.4.x April 1, 2013
openSUSE 11.4 10.2.0 – 11.0.x September 15, 2012
CentOS 4 7.5.0 – 10.2.x February 29, 2012
RedHat Enterprise Linux 4 7.5.0 – 10.2.x February 29, 2012
Debian 5 9.2.3 – 10.4.x February 6, 2012
openSUSE 11.3 10.1.0 – 10.4.x January 15, 2012
SUSE Linux Enterprise Server 9 7.5.0 – 9.5.4 August 1, 2011
Windows Server 2008 (w/o Svc. Pack) 8.3.0 – 9.5.4 July 12, 2011
Ubuntu 6.06 Server LTS 8.1.0 – 9.5.4 June 1, 2011
openSUSE 11.1 9.2.1 – 10.1.x January 14, 2011
openSUSE 11.0 9.0.0 – 10.1.x July 26, 2010
Windows Server 2003 R2 SP2 8.2.0 – 10.4.x July 13, 2010
Windows Server 2003 SP2 8.2.0 – 10.4.x July 13, 2010
Fedora 11 9.5.0 – 9.5.4 June 25, 2010
Debian 4.0 8.2.0 – 10.1.x February 15, 2010
FreeBSD 6.3 9.0.0 – 9.5.4 January 31, 2010
openSUSE 10.3 8.4.0 – 10.1.x October 31, 2009
Ubuntu 7.10 Server 8.3.0 – 9.5.4 April 18, 2009
Windows Server 2003 SP1 7.5.0 – 10.4.x April 14, 2009
Fedora 8 8.4.0 – 9.5.4 January 7, 2009
openSUSE 10.2 8.2.0 – 9.5.4 November 30, 2008
Fedora 7 8.2.0 – 9.5.4 June 13, 2008
FreeBSD 6.2 9.0.0 – 9.5.4 May 31, 2008
FreeBSD 6.1 8.1.0 – 9.5.4 May 31, 2008
SUSE Linux 10.1 8.1.0 – 9.5.4 May 31, 2008
Debian 3.1 7.5.0 – 9.5.4 March 30, 2008
Fedora Core 6 8.1.0 – 9.5.4 December 7, 2007
SUSE Linux 10.0 8.0.0 – 9.5.4 November 30, 2007
Fedora Core 5 8.1.0 – 9.5.4 July 2, 2007
SUSE Linux 9.3 7.5.0 – 9.5.4 April 30, 2007
Fedora Core 4 8.0.0 – 9.5.4 August 7, 2006

**Parallels will no longer provide software patches for Parallels Plesk instances running on Windows Server 2008 R2, but will accept technical support requests for Parallels Plesk installed into Parallels Virtuozzo Containers running on this OS - till September 1st, 2013. We strongly recommend you to transfer your Parallels Plesk installation to any other supported operating system before this date. Refer to the Upgrade and Migration Guide for more details.

Related Components

Parallels Plesk integrates with several related components – some developed by Parallels and some by third-parties. The below information will help you to determine the support status and lifecycle of many related components.

Support for third-party modules is limited to integration, setup and installation issues when using Parallels Plesk.

ComponentEnters Extended SupportEnd of Life & SupportReplacement
Parallels Plesk Billing 6.x May 1, 2013 May 1, 2013 Parallels Business Automation Standard
ModernBill 5.x n/a May 1, 2013 Parallels Business Automation Standard
ModernBill 4.x n/a May 1, 2013 Parallels Business Automation Standard
AtMailOpen n/a July 25, 2012 Horde
PHP 4.x November 18, 2011 March 30, 2012 PHP 5.x
Kaspersky 5.x November 30, 2011 January 31, 2012 Kaspersky 8.x
qmail November 18, 2011 TBD Postfix
Parallels SiteBuilder 4.5.4 and earlier for Windows n/a February 29, 2012 Parallels SiteBuilder 4.5.5 for Windows
Parallels SiteBuilder 4.5.8 and earlier for Linux n/a February 29, 2012 Parallels SiteBuilder 4.5.9 for Linux

          Indicates that these versions are no longer actively supported

© 1999-2014 Parallels IP Holdings GmbH. 保留所有權利.     許可協議 | 使用條款 | 隱私權政策