Parallels Web Presence Builder

Parallels Web Presence Builder helps you create polished, professional-looking Web sites in record time. Click below for frequently asked questions, documentation and other helpful tools to get the answers you need.

  1. Which platforms does Web Presence Builder support?

    Parallels Web Presence Builder is available for Parallels Plesk Panel, Parallels Automation, Parallels Plesk Automation, cPanel, and in a Standalone version, for custom integration with other panels, billing platforms and business systems.

  2. What is the difference between Website Topics and Website Design Templates?

    A Website Topic is a collection of texts, graphics and a navigation structure related to a specific type of business, organization or other interest. A Website Template contains all of the information related to how your website looks – the color scheme, the number and width of columns, the placement of modules, etc. When you select a Website Topic to start a new site, the content and your business contact information is injected into a Website Design Template that has been randomly generated. Once you are in the Editor, you can stay with the website design generated for you, or choose from any of the 16 other variations as your starting point. You can then modify either the content or the layout and design according to your needs, and then publish it as your website.

  3. How many SMB Website Topics ship with Web Presence Builder?

    Over 100; find the complete list here.

  4. Are Website Topics localized?

    Yes, Web Presence Builder is fully localized into English, German, French, Italian, Spanish, Brazilian Portuguese, Russian, Polish, Japanese, Chinese (Traditional & Sinmplified) and Dutch In addition, all of the 100+ included SMB website topics that are pre-populated with graphics, text and navigation, are also localized into these languages.

  5. What aspects of Web Presence Builder can be customized by a service provider?

    There are many aspects of Web Presence Builder that can be customized by a service provider. Refer to the "Rebranding Presence Builder" and "Customizing the Functionality of Presence Builder" chapters of the Installation and Integration Guide for the full list of available customizations.

Get Support

Help us identify your best support contact:

  • Website Owner

    Do you have a website hosted on the Internet? Website hosting service providers use Parallels Plesk software to help them manage their servers.

    Parallels does not host any websites or provide website hosting service.

    For questions about your website or website hosting service, you should contact your service provider.

    Find your service provider

  • Server Owner / Administrator

    Do you use Plesk software to help you manage your server? Server hosting providers offer Parallels Plesk software to help server administrators manage their servers.

    Parallels does not provide any server hosting service.

    For questions about your website or hosting service, you should contact your service provider.

    If you purchased your Parallels Plesk Panel license from a server provider, we recommend contacting them first for support.

    To continue with opening a ticket with Parallels, click here: Open a ticket

  • Parallels Partner

    Are you an existing Parallels Partner at the Bronze, Silver, Gold, or Platinum level? You may use your partner Support Code to open a ticket.

    Open a ticket

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  • Knowledge Base

    Search our database of articles for known solutions.

  • Documentation

    Get to know Parallels products product features, how to operate them and how to use them.

  • Parallels Forum

    Connect with fellow Parallels users. For information on specific Parallels products, see the appropriate product forums.

  • Parallels PartnerNet

    Two separate marketing, sales and technical programs - one for Service Providers and one for Developers (ISVs).

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