Parallels SMB Cloud Insights™ for 2013: What's New?

Last month, at Parallels Summit 2013, we released our latest SMB Cloud Insights™ Market Outlook reports. These reports focus on current market size and future opportunity for major cloud services being consumed by small and medium businesses (SMBs), including Infrastructure as a Service (IaaS), web presence, communication & collaboration, and business applications (SaaS).

Parallels research reveals that the worldwide market for SMB cloud services has reached $45 billion – a growth of 30% since last year. We predict that the market will continue to grow at a blistering rate through 2016, reaching $95 billion at the beginning of that year.

What has changed around the world in the past year? First, in mature cloud markets, like North America and most of western and northern Europe, growth is slowing in traditional hosting. The markets for services like web hosting and VPS hosting are mostly saturated in these countries, and we only expect to see single digit growth rates in these services moving forward. The overall SMB cloud market in these countries still has excellent opportunity, however, as SMBs start to adopt business applications and collaboration tools in a big way. For example, in the US, business applications market size alone grew 60% over the past year, reaching nearly $7 billion.

We’ve seen tremendous growth in maturing cloud markets in the past year, including most of Latin America, southern and eastern Europe and the Middle East. These countries have reached a tipping point in their internet penetration, where a critical mass of small businesses now has access to the Internet and therefore to cloud services. We expect growth rates in these countries to exceed 30% over the next several years, as SMBs rush to get their businesses online and to take advantage of more advanced IT capabilities through the cloud.

Finally, less than one-third of the countries in emerging markets have access to the Internet, keeping cloud market size relatively small. However, we see strong opportunities in “entry level” cloud services, like web hosting and selected business applications, over the next several years, particularly in countries where Internet infrastructure is rapidly expanding. The widespread use of mobile devices in the developing world will also impact how the cloud is experienced by both small businesses and their customers and will be an interesting trend to watch moving forward.

Parallels Partner Awards 2013To learn all about the latest trends from our SMB Cloud Insights™ research, join us for a webinar on March 26 at 8 a.m.(PDT), Parallels SMB Cloud Insights™ for 2013: Top Trends You Must Consider to Compete in the Cloud – Register today. You can also download all of Parallels SMB Cloud Insights™ reports on Parallels PartnerNet or at

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Get Access to the Parallel Summit 2013 content today.

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SMBs Growing their Business with Parallels Plesk Panel. View Now.

Events 2013
March 19-21 in Europa-Park in Rust, Germany
Parallels is a Diamond sponsor for 2013. We invite you to join us to explore the latest business opportunities in web hosting.
Register today.

OSS BSS Asia Pacific Summit
April 3-4 in Singapore
Parallels will be participating in Frost & Sullivan's 7th Annual OSS BSS Summit in Singapore as an exhibitor.
Register today.

Upcoming Webinar

Parallels SMB Cloud Insights™ for 2013: Top Trends You Must Consider to Compete in the Cloud
March 26 at 8 a.m. (PDT) / 11 a.m. (EDT) / 4 p.m. (CET) In the past year we’ve added new countries, asked new questions, and introduced deeper analysis of the SMB cloud market. Make sure you know what it takes to compete in the cloud.
Register today.

Latest News

Join Us at 2013 March 19–21

Parallels is a Diamond sponsor for 2013 at Europa–Park in Rust, Germany, March 19–21. We invite you to join us to explore the latest business opportunities in web hosting.

Parallels is presenting two special interest groups at 2013. Learn about the Parallels products in depth, the product roadmaps and give feedback that will help drive product directions.

  • Parallels Plesk Panel: be the first to know what we have planned for the next generation of Parallels Plesk Panel.
    When: Wednesday, March 20 from 10:00 a.m.-12:00 p.m. & Thursday, March 21 from 2:00 p.m.-4:00 p.m.

  • Parallels Plesk Automation - Cloud Infrastructure Module: hear about our roadmap so you can offer VPS's and full Cloud server products in the future.
    When: Wednesday, March 20 from 2:00 p.m.-3:30 p.m.

Please email us at to let us know which SIG you would like to attend.

Additional reasons to attend:

  • APS Lunch from 1:00 p.m.-2:30 p.m. on March 19 – contact
  • Parallels Booth Party from 5:00 p.m.-6:30 p.m. on March 19
  • Thought-provoking keynote presentations from senior Parallels executives
  • Insightful and interactive sessions

If you would like to arrange a meeting with Parallels at the event, please send an email to: . We look forward to meeting you in person! Register now for 2013.

OzHosting is the First Parallels Automation Partner to Launch Google Apps for Business

OzHosting is proud to be the first partner to launch Google Apps for Business managed by Parallels Automation using the newly developed APS package. Read more.

Parallels Named 2013 IBM Beacon Award Finalist for Best Industry Solution for Telecommunications

Parallels was named an IBM Beacon Award Finalist in the “Best Industry Solution for Telecommunications” category. Read more.

Product Updates

Parallels Plesk Panel 11.5 Preview Now Available

Check out the preview version of the upcoming Parallels Plesk Panel 11.5 release.

Parallels Business Automation Standard 4.3.2 Now Available

The recent release of Parallels Business Automation Standard, version 4.3.2, includes support for Parallels Web Presence Builder 100/1000 sites licenses and critical security fixes. We have several updated PBAS resources available for you to explore:

Additionally, two new recordings of a recent PBAS Administrative training class are now available for anyone who may want to learn more about installing, configuring and performing standard PBAS administrative tasks. They also feature deployment and integration with Parallels Plesk Automation.

Case Studies

Leading Indian Data Center Operator Partners with Parallels to Accelerate Growth

As part of its growth strategy, CtrlS was looking for cost-effective ways to introduce VPS offerings to its customers. Read more.

Partner Resources

Product Roadmaps from Parallels Summit 2013

Looking for the product roadmap presentations from Parallels Summit 2013? The roadmaps for Parallels Automation, Parallels Plesk Panel, Parallels Business Automation Standard, and Parallels Cloud Server are available for download ONLY from Parallels PartnerNet. If you do not yet have access to Parallels PartnerNet, you can request access here.

News from Support

Parallels Global Support Team is now following a Limited BizCrit process for Severity Two tickets. “Limited BizCrit” means technical support representatives will be calling customers to try to find a solution or a workaround within a shorter timeframe.

Tips and Tricks

How to reset Virtual Host Permissions in Parallels Plesk Panel 11?

There is now a script available to fix broken ownerships and permissions for directories and files of a domain in Parallels Plesk Panel 11.

How do I recalculate AWstats statistics from logs for previous months (script)?

Recalculating statistics in Parallels Plesk Panel is now as simple as running a script.

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