End of life policy for Parallels server virtualization products

This document describes the new Parallels EOL policy. 

Lifecycle Milestones

To help you plan and prepare for your maintenance and support needs, this page describes the key milestones and support policies in the product lifecycle for Parallels server products, including Parallels Virtuozzo Containers, Parallels Server Bare Metal and Parallels Virtual Automation. For existing products, this information is posted on the Product Matrix below. Our standard approach is to set the EOL date a minimum of 4 years after the GA date.

General Availablility (GA)

The date when a new product release may be ordered and fulfilled. With the GA of a new release, some applicable offerings of the previous release will be phased out. During GA, Parallels will provide:

  • Releases/patches to implement security fixes, critical bugfixes and updates to support MS hotfixes
  • Releases with updates to support new primary/guest OSs and devices support
  • Paid support, KB articles and forum support
End of Life (EOL)

The date that signifies when security-related and critical hot fixes, technical support and product downloads will no longer be available. Technical support for other issues will be limited to information contained in the Parallels Knowledge Base and Support Forums. If the issues cannot be corrected through these methods, then an upgrade path or migration to the latest version or product replacement is recommended.

Effective upon the EOL date there will be no further:

  • Support of the affected releases by the Parallels Support Team
  • Product updates for the affected releases
  • Future integrations of the affected releases with any Parallels Products
Extended Support (optional)

Technical support for the marked product versions continues, but no more code-level maintenance is available. Isolated hot fixes for security related issues and other issues deemed critical by Parallels are possible. Security issues could be related to publicly identified security vulnerabilities, Microsoft’s publicly released security updates, or other security vulnerabilities.

Parallels customers may be required to implement an update to continue to receive maintenance on the product.

Product Matrix*

Product / Component Name Version Lifecycle Stage
Parallels Virtuozzo Containers for Windows Version GA EOL Extended Support
Parallels Virtuozzo Containers for Windows 3.5 NA Sept 2011
Parallels Virtuozzo Containers for Windows 4.0 Feb 2008 May 2013
Parallels Virtuozzo Containers for Windows 4.5 Sept 2009 Dec 2013 Mar 2014
Parallels Virtuozzo Containers for Windows 4.6 Sept 2010 Sept 2015
Parallels Containers for Windows 6.0 Mar 2014 Mar 2018
Parallels Virtuozzo Containers for Linux Version GA EOL Extended Support
Parallels Virtuozzo Containers for Linux 3.0 NA April 2012
Parallels Virtuozzo Containers for Linux 4.0 Feb 2008 May 2013
Parallels Virtuozzo Containers for Linux 4.6 Oct 2010 Oct 2014
Parallels Virtuozzo Containers for Linux 4.7 Aug 2011 Sept 2015
Parallels Server Bare Metal Version GA EOL Extended Support
Parallels Server Bare Metal 4.0 Sept 2009 Sept 2013
Parallels Server Bare Metal 5.0 Sept 2011 Sept 2015
Parallels Cloud Server Version GA EOL Extended Support
Parallels Cloud Server 6 Nov 2012 Nov 2016
Parallels Virtual Automation Version GA EOL Extended Support
Parallels Virtual Automation 4.5 Sept 2009 Sept 2013
Parallels Virtual Automation 4.6 Oct 2010 Oct 2014
Parallels Virtual Automation 4.6.x Aug 2011 Sept 2015
Parallels Virtual Automation 6 Nov 2012 Nov 2016
Virtuozzo Control Center Version GA EOL Extended Support
Virtuozzo Control Center 3.0 NA April 2012
Virtuozzo Management Console Version GA EOL Extended Support
Virtuozzo Management Console 3.0 NA April 2012
Parallels Management Console for containers Version GA EOL Extended Support
Parallels Management Console for containers 4.0 Feb 2008 May 2013
Parallels Infrastructure Manager Version GA EOL Extended Support
Parallels Infrastructure Manager 4.0 Feb 2008 May 2013

* The dates in the Product Matrix refer to the last date in the calendar month

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